*The current stippling lead time is roughly 4-6 weeks for customer supplied grips/frames. And 4-6 weeks for in stock grips/frames, supplied by us. Lead times may be extended due to any sales, holidays, or unforeseen circumstances.
Q1. I am local to the Los Angeles area, can I purchase a product or service in person? A. Yes. While we do not have a brick and mortar store, you can still schedule a pick up. Please contact us before placing your order.
Q2. Can I send in my OEM Glock slide to get work done on? A. We do not mill OEM slides at this time. The stock markings and serrations interfere with our designs and do not allow us to mill as deep as we would like.
Q3. I like a certain slide design, but would like to change something on it, is that possible? A. Unfortunately we cannot make any changes. Our slides are set in design and they are cut in batches seasonally. Single or one off designs would slow down production.
Q4. My new Dark Side Precision slide has arrived, how do I install internals, sights, optics, etc? A. We always recommend getting parts installed by a certified Gunsmith/Glock Armorer. We are not responsible for any improperly installed parts. For Trijicon optic cuts, please use the two RMR screws provided by us. While there is no break in period for our slides, please properly lubricate them BEFORE initial use. Cerakote will wear over time, no finish is indestructible, but proper lubrication will keep it to a minimum.
Q5. What is your return/refund policy? A. We only accept returns or exchanges within 24 hours of placing your order or before the order has shipped. All returns and exchanges are subject to a 15% cancellation/restocking fee (plus any shipping costs). If you are dissatisfied with any of our services or products, please contact us immediately so we can do our best to address any issues.
Q6. Do you install parts if purchased with a slide? A. Yes, absolutely. If you purchase sights or internals we can install them for FREE. Just be sure to let us know in the notes that you would like them installed.
Q7. How long before my items ship? A. We pride ourselves on our light speed shipping! Most of our in stock ("Ready To Ship") products ship within 24-48 business hours. Most products are shipped via USPS Priority 1-3 day shipping. Dark Side Precision does not hold any responsibility for lost or stolen packages once they leave our facility. If you prefer another shipping method please contact us BEFORE placing an order. Pre-order times are listed in the product description individually.